Returns & Exchanges
At LHD Shop, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. If your purchase isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Log into your LHD Shop account, navigate to your order history, and select the items you wish to return to receive a unique Return Authorization number.
- 2.Package Your Items
Place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.
- 3.Ship It Back
Attach the prepaid shipping label provided in your confirmation email to the outside of your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship out your replacement exchange within 5-7 business days.